Shipping Policy

Thank you for shopping with OutXGear.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Processing time includes order verification and preparation before the package is transferred to the shipping carrier.

Business days are Monday through Friday, excluding major holidays.

Delivery Time

After your order has been processed and shipped, most orders are delivered within 5–20 business days.

Delivery times are estimates and may vary depending on the product, shipping carrier, destination, and other circumstances. Some products may have different delivery timeframes based on their fulfillment location.

Tracking Information

When tracking information is available, it will be provided after your order has shipped so you can monitor the progress of your delivery.

Please allow time for the carrier's tracking system to update after receiving your tracking information.

Multiple Shipments

Products may be fulfilled from different locations. If you order multiple items, they may arrive in separate packages and at different times.

Shipping Delays

While we work to provide timely delivery, occasional delays may occur due to circumstances outside our control, including weather, carrier delays, holidays, customs processing, high shipping volumes, or other unforeseen circumstances.

Questions About Your Shipment

If you have questions about an order or shipment, please contact us at support@outxgear.com.

Please include your order number so we can assist you as quickly as possible.